Thank you for your order and thank you for your patience. Note that the estimated shipping time for your order is included in your order confirmation email.
We send 5 emails throughout the "Budsification" process, including updates on everything from Initial Design to Final Shipment (with tracking number). If it's been more than a week since your order and you have not received any update emails, please let us know and include your order number so we can quickly look up your order status:
If you are using the Help Wizard on our website: click on the "Contact Us" button after you click ‘back’
If you are on our FAQ page: click on the “Message Us” button on the top of our FAQ page
If you created an account during checkout, you can always log in to check the current status of your order. You can also send a friendly inquiry to our customer service team and we’ll be happy to check the status for you.