Budsies Support

We have recently implemented a new help wizard on our homepage. You can search for a specific FAQ  under “search for help” based on key words or look at a f...

Our team would be happy to update the shipping address on your order prior to shipping your plush out to you!  Simply contact us through the form at the...

Oh no! You can’t locate your confirmation email? Our confirmation emails are sent a few minutes after you have placed an order with us. If you haven’t recei...

Creating an account is not mandatory in order to place an order with us. You are more than welcome to checkout as a guest. :) However, we do recommend creat...

Our designers sometimes reach out to you directly if they have questions about the artwork/images that you provided. When you receive the question, please m...

We are very sorry you missed your Sneak Peek. :( To potentially avoid this, we strongly recommend adding support@budsies.com to your email contacts.  Pl...

You will be able to customize your Voice Recorder once you receive your Selfie in person. :) Please watch this instructional video here fo...

Of course we can! Please just message our support team at support@budsies.com with this request and we will be happy to do this for you.  Please note th...